We are ready to help you connect to a wastewater main or to expand service into a new area.
While the lobby is closed due to the COVID-19 outbreak, please submit applications and associated backup materials electronically to email@example.com for screening and invoice generation. An invoice will be generated and then a payment can be made mail, night drop, or the phone at 512-327-3628.
INSPECTION CONTACT INFORMATION
West Lake Hills Utility Coordinator:512-610-6866. For general information on wastewater capacity availability, eligibility for service, service applications, connection fees, pre‐construction meeting, and final approval of the wastewater connection.
ATS (Licensed Plumbing and Electrical Inspections): 512‐328‐6995. ATS is required to inspect all plumbing and electrical installations. Plumbing includes all work from the residence to the grinder pump unit.
Crossroads Utility Services (Grinder Unit, Low Pressure Service Lines, and Connections to Main Inspections): 512‐246‐1400. Crossroads is required to inspect the installation of the grinder pump unit, low pressure service lines, and connections to existing mains.
Hydro Source Services (Grinder Pump Unit Supplier): 512-572-6188. Hydro Source Services is the required supplier of the grinder pump units. They are required to certify the installation and to start‐up the grinder pump unit prior to connection to the system.
West Lake Hills Septic Inspector: Call 512‐610‐6836 or 512‐327‐3628 or email. Coordinate decommissioning of existing septic system with the City’s Septic Inspector. Schedule an appointment to discuss the requirements for each specific system. Abandonment shall be in accordance with current TCEQ regulations.