City Offices Closed

We wish you a Merry Christmas!
City offices will be closed on Monday, December 25th and Tuesday, December 26th for the Christmas Holidays.

Donations Needed

WANTED! The Brown Santa Program is in need of canned goods and non-perishable items for food boxes, as well as toys and books. New and unwrapped toys and puzzles are requested for kids ages 0-14 (especially for the 8-14 range). 

Drop-off locations...

Water Restrictions - Stage 2

As a wholesale customer of Austin Water, the District follows the same water restrictions as the City of Austin. As a result of combined storage levels of water in Lake Travis and Buchanan expected to drop below 900,000 acre feet over the next few days, S...

Fire Safety and Wildfire Preparedness

BE PREPARED and PLAN AHEAD! Wildfire is everyone's fight. Know your risk, take steps to reduce it, and become fire safe. Follow the links provided to view evacuation routes, safety checklists, home assessments, fire service areas, and more. Read on...

NEW "Report an Issue" Feature

Citizens now have an additional method of contacting the City to report issues or concerns. A "Report an Issue" form has been added to the Administration page for your convenience. Click on Additional Info to begin using this new communication platform.

TWC Recognizes City in "We Hire Vets" Ceremony

The Texas Workforce Commission (TWC), partnering with the Texas Veterans Commission (TVC) and Texas Workforce Solutions Offices, recognized the City of West Lake Hills for participating in the “We Hire Vets” employer recognition program for their...

Alert Center

The Alert Center allows visitors to stay up to date on potentially disruptive, non-life threatening events such as road closures, parking alerts, boil water advisories, and more. Active alerts will display at the top of the website. Visitors can also sign...

Create an Account

By clicking “Sign In” on the MyAccount bar at the top of the screen, users may create a login for the site or use their Facebook profile to access MyAccount. Once logged in, visitors can choose the modules, features and keywords that t...

Stay Connected

Notify Me allows you to subscribe to an unlimited number of email lists. Sign up to receive email or text updates on topics of your choice so that you can stay informed. Check out Notify Me today!

Report a Concern

Citizen Request Tracker allows you to notify us about a general concern, comment, or compliment. If you have an account you can also log in to view the progress of your existing report. Learn more about Citizen Request Tracker today!

Alert Center

The Alert Center allows visitors to stay up to date on potentially disruptive, non-life threatening events such as road closures, parking alerts, boil water advisories, and more. Active alerts will display at the top of the website. Visitors can also sign...

Report a Concern

Citizen Request Tracker allows you to notify us about a general concern, comment, or compliment. If you have an account you can also log in to view the progress of your existing report. Learn more about Citizen Request Tracker today!

Stay Connected

Notify Me allows you to subscribe to an unlimited number of email lists. Sign up to receive email or text updates on topics of your choice so that you can stay informed. Check out Notify Me today!

Create an Account

By clicking “Sign In” on the MyAccount bar at the top of the screen, users may create a login for the site or use their Facebook profile to access MyAccount. Once logged in, visitors can choose the modules, features and keywords that they’d like to see mo...

Alert Center

The Alert Center allows visitors to stay up to date on potentially disruptive, non-life threatening events such as road closures, parking alerts, boil water advisories, and more. Active alerts will display at the top of the website. Visitors can also sign...