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Who should I contact about all building, utilities, permit, and inspection questions??

Please refer to the list below to determine the appropriate person to direct your questions to:

  1. General building application, permit status updates, and general planning/building process questions: Contact Zoning & Planning Secretary Mark Littrell 
  2. Application requirements, permit status, and application completeness review questions: Contact Development Coordinator Joel Sherrouse
  3. Specific questions about building regulations, planning, zoning, short-term rentals, variances, special use permits, etc.: Contact Director of Building & Development Services Jennifer Bills
  4. Tree/vegetation questions and septic inspections: Contact Alex Sanchez
  5. Inspections, Building Code questions: Contact Building Official Jordan Word
  6. Code enforcement/violation questions: Contact Alex Sanchez
  7. Wastewater availability and billing: Contact Wastewater/Accounting Manager Theresa Sanchez
  8. Water service: Water is provided by Travis County Water District 10. Please contact Executive Assistant Louise Winder or General Manager Carla Orts or call (512) 327-2230.
  9. Fire flow determination emergency access accessibility questions: Fire review is provided by Travis County Emergency Services District 9. Please contact District Chief/Fire Marshal Michael Lacey at (512) 539–3491 or by Email. 

Show All Answers

1. How do I find out if I live within the City of West Lake Hills city limits?
2. Who should I contact about all building, utilities, permit, and inspection questions??
3. What is the zoning for my property?
4. If I live in the Extra Territorial Jurisdiction (ETJ), are there any City regulations that I need to be aware of?
5. Does the City have setback regulations that are applicable to my property?
6. Does the City have impervious cover restrictions?
7. Does the City have drainage requirements for new projects?
8. How do I apply for a variance? How long is the process?
9. I would like to submit an application for a residential remodel/addition/new construction. How do I get started?
10. I would like to submit an application for a non-residential project. What do I need to do?
11. Where can I find building and development applications?
12. How long will it take to get my permit?
13. Do I need a permit for a swimming pool?
14. Do I need a permit to construct a fence?
15. Where can I find the fee schedule?
16. Do I need a permit for roofing?
17. How do I submit a Subdivision Application?